Distance Sales Agreement



Title: Null Coffee Roasting Workshop Manufacturing San. and Tic. Inc.
Address: Acıbadem Mah. Ata Sok. No: 10/A1, Kadikoy, Istanbul
Phone: 0 216 324890

1.2 BUYER:

Delivery Person
Name / Surname / Title :
Turkish Identity Number :
Address :
Mobile phone :
Email :


The BUYER has purchased the products whose features are specified in this contract and preliminary information form, approved by marking below. The type, quantity, brand, sales price including VAT, payment method, alternative product preference are as follows:


The subject of this Agreement; Regarding the sale and performance of the products/services specified in Article 2, which the BUYER has purchased electronically from the SELLER's website, having the qualifications mentioned in this Agreement and the preliminary information form, It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of the Law and the Regulation on Distance Contracts.

The BUYER, basic characteristics of the products subject to sale, sales price, payment method, etc. It accepts and declares that it has knowledge of all preliminary information about the product subject to sale, approves this preliminary information in electronic environment, and then purchases the product in electronic environment in accordance with the provisions of this Agreement. The invoice, which includes the preliminary information form and the prices of the products/services to be sent on behalf of the BUYER, is an integral part of this Agreement.


4.1. The BUYER is obliged to pay the above-mentioned prices over the total order amount for the products/services subject to the contract.

4.2. In order to conclude the Agreement, this Agreement must be electronically approved by the BUYER.

4.3. The product/services subject to the contract are delivered/performed to the person/organization at the address indicated by the BUYER within 10 days at the latest following the payment of the product/service prices, depending on the distance of the BUYER's place of residence and the seasonal and weather conditions of the product/service for each order. .

4.4. For the delivery of the product/service subject to the contract, this Agreement must be approved and delivered to the SELLER electronically and the price must be transferred to the SELLER's account with the payment method preferred by the BUYER. If the price of the product is not transferred to the SELLER's account or is canceled in the bank records, the SELLER is deemed to be relieved of the product delivery obligation.

4.5. The BUYER accepts and declares that he has read all the information regarding the basic characteristics of the product/service subject to the Contract, the sales price and payment method and the delivery, and has given the necessary confirmation in the electronic environment.

4.6. If the product/service subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery. In this case, all responsibility belongs to the BUYER.

4.7. During the delivery of the product/service, it is obligatory to show a valid identity card, allow the relevant identification information to be recorded and sign at the relevant places, otherwise the product/service will not be delivered,

4.8. The SELLER is responsible for the delivery of the product/service subject to the Contract in a sound, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

4.9. The SELLER cannot be held responsible for the failure to deliver the ordered product to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

4.10. The SELLER shall be relieved of its responsibility by notifying the SELLER to the BUYER if it becomes impossible to fulfill the product/service subject to the order and/or before the expiry of the performance obligation arising from the Contract, provided that it is based on a justified reason. In such a case, if the payment has been made by the BUYER; Payment will be refunded to the BUYER.

4.11. In case the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, not due to the BUYER's fault, provided that the product has been delivered to the BUYER. It must be sent to the SELLER within 3 days. In this case, the shipping costs belong to the BUYER. If the product/service is used by the BUYER or it is not possible to return it for any other reason, the product/service fee will be paid to the BUYER within the same period.

4.12. If the SELLER cannot deliver the product / service subject to the Contract within the period due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, it is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days.

4.13. In the event that the product/service subject to the contract is not in stock and/or the product/service is not available due to seasonal and weather conditions, the SELLER informs the BUYER of the situation and the total price paid by the BUYER is returned to the BUYER within 10 days at the latest. Provided that the SELLER has the right not to deliver the product/service subject to the Contract.

4.14. Persons under the age of 18 cannot shop on the SELLER website, even if products/services for children are offered for sale.

4.15. The prices of the products/services are available on the website in Turkish Lira with value added tax added. The BUYER can shop on the website with credit card, money order or EFT. Orders placed by credit card cannot be processed as soon as they are placed, and it is possible to process the orders in question when it is determined by the SELLER that the amount to be paid by the BUYER in accordance with this Agreement has been blocked from the credit card or that the transfer - EFT amount of this amount has reached the SELLER's account. In case of payment by money order or EFT, orders are canceled if the BUYER's payments are not received within two days to the SELLER's account.

4.16. The BUYER shall inspect the contracted product/service before receiving it; dented, broken, torn packaging, etc. damaged and defective product / service will not be received from the cargo company. The received product/service shall be deemed to be undamaged and intact. It is the BUYER's responsibility to carefully protect the product/service after delivery.

4.17. Shipping fee is not included in the product price. The shipping cost belongs to the BUYER and will be determined according to the amount of the product/service. However, if the price of each order exceeds 100.-TL, the shipping fee will not belong to the BUYER, but will be borne by the SELLER.

4.18. The SELLER is not responsible for the deductions made by the banks during the payments under the transfer costs or other names. In this context, the BUYER accepts that he will confirm the information such as interest rate, remittance cost, default interest provisions with his Bank in forward purchases and that the said provisions will be determined according to the principles of the contract with the Bank.

4.19. In case of a refund request to the credit card, it is not possible to make a cash refund to the BUYER. The SELLER's obligation consists of paying the amount of shopping with the card to the bank. Credit card refunds are made within the framework of the existing refund procedures of the Banks and within the scope of the agreements made by the SELLER with the Banks. In this context, in the case of shopping returns with installments, the BUYER already accepts that he knows how many installments he has bought the product, and that the Bank can make the payment in installments, and that he consents to this. Even if the SELLER gives a one-time return order to the bank, the bank can transfer the refund to the credit cards in the form of an installment refund to the card every month. The BUYER undertakes that he has read and accepted this article.

4.20. This service is for retail sale and end use only. For wholesale and/or resale orders, the SELLER reserves the right to cancel the order and not to deliver, even if a preliminary information form and/or sales contract has been formed. For wholesale and/or resales, the SELLER can also be contacted via the address or the SELLER phone number specified on the website.

4.21. This Agreement becomes valid after it is approved by the BUYER electronically and reaches the SELLER.


BUYER; has the right to withdraw from the contract by rejecting the goods without taking any legal or criminal responsibility and without giving any reason, within 14 (fourteen) days from the date of delivery of the product to him or the person/organization at the address indicated. The costs arising from the use of the right of withdrawal belong to the SELLER. In order to exercise the right of withdrawal, the SELLER must be notified by registered mail, fax, telephone or e-mail within 14 days and the product(s) must be undamaged as they reach the BUYER. In case the right of withdrawal is exercised, it is obligatory to return the original invoice to the SELLER with a copy of the cargo delivery report stating that the product/products delivered to the BUYER have been sent to the SELLER. The price of the product/products is returned to the BUYER within 10 days following the receipt of these documents. If the right of withdrawal is exercised within 14 days, the product/products are returned to the SELLER by cargo, and in this case, the shipping fee belongs to the SELLER. If this right is exercised;

a) The invoice of the product delivered to the 3rd person or the BUYER,

b) Return form,

c) The products to be returned must be delivered complete and undamaged, together with the box, packaging, and standard accessories, if any.

d) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification.

e) If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the BUYER's fault.


6.1. The BUYER declares on the website that he has read the basic characteristics, sales price and payment method of the product subject to the contract, preliminary information regarding the delivery and the distance sales contract, and has given the necessary confirmation in electronic environment. BUYER; By confirming this Preliminary Information and Distance Sales Agreement electronically, the SELLER confirms that the address to be given to the BUYER, the basic features of the ordered products, the price of the products including taxes, payment and delivery information is correct and complete.

6.2. In distance contracts, the consumer has the right to withdraw from the contract within 14 (fourteen) days without giving any reason and without paying any penal clause. It is sufficient to notify the notification about the use of the right of withdrawal in writing or with a permanent data carrier within this period. The right of withdrawal starts from the day the consumer receives the goods in contracts for the delivery of the goods, and from the day the contract is concluded in other contracts.

6.3. This Preliminary Information Form must be confirmed electronically for the delivery of the product. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.


Unless otherwise agreed by the parties, the consumer cannot use the right of withdrawal in the following contracts.

a) Pursuant to item 2/ğ of Article 2 of the "Distance Contracts Regulation" published in the Official Gazette dated 27.11.2014 and numbered 29188, "Withdrawal from the Distance Contracts regarding the delivery of daily consumption items such as food and beverages to the residence or workplace of the consumer within the framework of the regular deliveries of the seller. has no right.”

b) The right of withdrawal cannot be exercised for the contracts/goods and services listed in Article 15 of the Distance Contracts Regulation, published in the Official Gazette dated 27.11.2014 and numbered 29188.

c) The decrease in the value of the goods received by the BUYER or the existence of a reason that makes the return impossible do not prevent the use of the right of withdrawal. However, the CUSTOMER/BUYER accepts and declares to compensate the SELLER for the decrease in the value of the goods caused by his own fault.


In case of default of the BUYER, the BUYER agrees to pay the loss and damage of the SELLER due to the delayed performance of the debt. In cases where the BUYER's default is caused by the SELLER's fault, the BUYER shall not be obliged to meet any claim for loss or damage.


If the SELLER does not fulfill the BUYER's obligations arising from this Agreement, as specified in this Agreement, the preliminary information form and the Null Coffee Roasters Web Membership Agreement, the SELLER may terminate the Agreement without a period of time. In addition, the SELLER may, depending on the changes in the business models and with its completely unilateral decision, stop offering the product/service subject to this Agreement and terminate the service provision.

However, the SELLER has to fulfill its performance within the time it has committed from the date on which the BUYER's order is received. In the case of goods sales, this period cannot exceed thirty days in any case. In this case, the BUYER may terminate the Agreement.

In case of expiration and termination of the contract, the SELLER submits to the BUYER the Legal Interest and Default Interest No. 3095 dated 4/12/1984 within fourteen days from the date of receipt of the notice of termination of all payments collected, including the SELLER, delivery costs, if any. It is obliged to pay it back together with the legal interest determined in accordance with Article 1 of the relevant Law and to return all valuable papers and similar documents, if any, that put the consumer in debt.

In cases where the fulfillment of the goods or services subject to the order becomes impossible, the SELLER shall notify the BUYER in writing or with a permanent data store within three days from the date of learning of this situation, and all the collected payments, including the delivery costs, if any, shall be paid within fourteen days at the latest from the date of notification. It must be returned within the day. The situation that the goods are not in stock is not considered as the impossibility of fulfilling the goods.


Consumer complaints and objections can be made electronically to the SELLER 's address or by calling 0 216 324 8900 phone number.

In addition, applications regarding consumer complaints and objections can be made to the arbitral tribunal or the consumer court for consumer problems in the place where the consumer purchases the goods or services or where he or she resides, within the monetary limits determined by the Ministry in December every year.

A copy of the contract has been automatically sent to the e-mail address specified in the article 1.2 of this Contract specified by the BUYER to be kept by the BUYER.

By approving this Agreement of the order, the BUYER shall be deemed to have accepted all the terms of this Agreement with the realization of the purchase.

APPENDIX: Preliminary information form