The subject of this Preliminary Information Form ("Form") is the sale, delivery and legally required services of the services (product/products) whose basic characteristics and prices are specified below, before the Distance Selling Agreement ("Agreement") is made and the consumer becomes obliged to pay. It is to inform You, our Valuable Customers (Consumers), in advance about other notifications in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation dated 27 November 2014.

1. SUBJECT

The subject of this Form covers the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 6502 and the Distance Contracts Regulation No. 29188, regarding the sale and delivery of the service/services sold by the SELLER to the BUYER, whose qualifications and sales prices are specified.

By accepting this Form, the BUYER accepts in advance that if he approves the order subject to the contract, he will be obliged to pay the price subject to the order and additional fees, such as taxes, if any, and that he has been informed about this.

2. SELLER INFORMATION

Title: Null Kahve Kavurma Atölyesi İmalat San. Ve Tic. A.Ş. (Hereinafter referred to as "SELLER".)

Address: Acıbadem Mah. Ata St. No: 10/A1, Kadıköy, Istanbul

Phone: +90 216 324890

E-mail: info@null.coffee

Mersis Number:[…}

3. BUYER INFORMATION

Name/Surname/Title:[…] (Hereinafter referred to as “BUYER”)

TC: […]

Address:

Telephone:

E-mail:

(The BUYER, who requests to become a member by becoming a party to the User Agreement, declares that the e-mail address he declared will be considered as the valid notification address for all kinds of notifications to be made by the SELLER, and that any notification to be made to the specified e-mail address will have all the legal consequences of the legally valid notification. and accepts.)

4. SUBJECT

4.1. The subject of this Form is; Regarding the product(s) ordered electronically by the BUYER to the SELLER via the www.null.coffee website ("Site"), the service whose qualifications and sales price are specified in the User Agreement, Distance Sales Agreement and other Agreements on the Site. ("Service") is to determine the mutual rights and obligations of the Parties in accordance with the provisions of the Law on Consumer Protection No. 6502 ("Law No. 6502") and the Distance Contracts Regulation.

4.2. The basic features of the Goods / Products / Services (type, quantity, brand / model, color, quantity) are available on the SELLER's website www.null.coffee (“Site”). Any changes and announcements made by the SELLER regarding the Service will be announced to the BUYER on the Site.

4.3. The prices listed and announced on the Site are the sales price. Declared prices and promises are valid until updated or changed. Prices announced periodically are valid until the end of the specified period.

4.4. The qualifications, type, sales price and payment terms of the service/product subject to this Form are stated in the relevant invoice.

Product Name: […]

Brand of the Product: […]

Product Content: […]

Quantity/Number of the Product: […]

Price of the Product: […]

Tax on the product: […]

Order date:[…]

Payment Method: Credit Card

Person to be Delivered:[…]

Phone number : […]

Delivery Address:[…]

Person/Institution to be Invoiced: […]

Billing address : […]

Tax Administration :[…]

Tax Registration Number: […]

Shipping cost : […]

5. GENERAL PROVISIONS

5.1. By confirming the Form electronically, the BUYER accepts, declares and undertakes that he/she has obtained the address that should be given to the BUYER by the SELLER, the basic features of the ordered service, the price of the products including taxes, the shipping fee and the payment information accurately and completely, before the contract is established. .

5.2. After the BUYER completes his order on the Site, he will be asked to enter his credit card information to make payment. After entering the credit card information, the transaction will be completed. An information message will be sent to the e-mail address of the member whose contract has been approved without any problems and who has made the payment, indicating that the purchase request has been received by the company.

5.3. If the product/service purchase is completed in full, the e-invoice or e-archive invoice for the product and service in question will be sent to the member's address specified in the Agreement.

5.4. The credit card payment date is determined by the provisions of the contract between the bank and the BUYER. BUYER can also track his payments from the account statement sent by the bank.

5.5. In case of default in the transactions made by the BUYER with a credit card, the BUYER will pay interest within the framework of the credit card agreement made with the bank and will be liable to the bank. In case of default due to the BUYER's debt, the BUYER accepts and undertakes to pay the SELLER's losses and damages arising from the delayed performance of the debt.

5.6. If the BUYER does not pay the service fee ordered or if the sales price of the product/service he has chosen cannot be collected due to not having the required amount in his credit card account, the Service sale will not take place. BUYER accepts, declares and undertakes that the time for processing the order is not the moment when the order is placed, but the moment when the necessary collection is made from the credit card account, and if this collection cannot be made, the SELLER will not be obliged to provide any service.

5.7. The product/services subject to the contract are delivered/performed to the person/organization at the address specified by the order BUYER within 10 days at the latest following the payment of the product/service fees, depending on the distance of the BUYER's residence and the seasonal and weather conditions of the product/service for each order. . If the product subject to the contract is to be delivered to a person/organization other than the BUYER as specified in this Form, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

5.8. If requested during the delivery of the product/service, he/she must show a valid ID card, allow the relevant identification information to be recorded and sign at the relevant places, otherwise the product/service will not be delivered,

5.9. SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any. The SELLER cannot be held responsible for the ordered product not being delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

5.10. The SELLER cannot be held responsible for the ordered product not being delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

5.11. The SELLER will be relieved of its liability by notifying the BUYER of the situation, provided that it is based on a justified reason, before the fulfillment of the product/service subject to the order becomes impossible and/or the performance obligation arising from the Contract expires. In such a case, if payment has been made by the BUYER; Payment will be refunded to the BUYER.

5.12. After the delivery of the product, if the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, which is not due to the BUYER's fault, the BUYER will have 3 days to pay for the product, provided that it has been delivered to him/her. It must be sent to the SELLER within . In this case, shipping costs belong to the BUYER. If the product/service is used by the BUYER or if it is not possible to return it for another reason, the product/service fee will be paid to the BUYER and the SELLER within the same period.

5.13. In payments, if the card is used unlawfully by someone other than the holder, action will be taken in accordance with the provisions of the Bank Cards and Credit Cards Law and the Regulation on Bank Cards and Credit Cards and the SELLER cannot be held responsible for these transactions.

5.14. If the SELLER cannot deliver the product/service subject to the Contract within the period due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation or interruption of transportation, he/she is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the Contract with a comparable product, if any, and/or postpone the delivery period until the hindering situation disappears. If the BUYER cancels the order, the amount paid will be paid in cash and in lump sum within 10 days.

5.15. BUYER will inspect the goods/services subject to the contract before receiving them; dents, broken, packaging torn, etc. Damaged and defective goods/services will not be received from the cargo company. The goods/services received will be deemed to be undamaged and intact.

5.16. Price, description, etc. that occur due to system errors and/or interventions by malicious persons. SELLER is not responsible for any errors. BUYER cannot make claims against SELLER based on system errors. SELLER does not guarantee that the Site or Applications will operate error-free and uninterrupted. If the BUYER's hardware or data needs to be maintained/repaired or replaced due to the use of the Site and/or Applications, or if any damage occurs in this regard, the SELLER cannot be held responsible for the relevant expenses.

5.17. In case the product/service subject to the contract is not in stock and/or the product/service does not arrive or is damaged due to seasonal and weather conditions, the SELLER must inform the BUYER of the situation and the total price paid by the BUYER must be returned to the BUYER within 10 days at the latest. Provided that the SELLER has the right not to deliver the product/service subject to the Contract.

5.18. Prices of products/services are shown on the site in Turkish Lira with value added tax added. BUYER can shop on the website by credit card, money order or EFT. Orders placed by credit card cannot be processed as soon as they are placed, and it is possible to process such orders as soon as the SELLER officials detect that the amount to be paid by the BUYER in accordance with this Agreement is blocked from the credit card or that the money transfer - EFT amount in this amount has reached the SELLER's account. In case of payment by money order or EFT, orders are canceled if the BUYER's payments are not received in the SELLER's account within two days.

5.19.This service is for retail sale and end use only. Even if a preliminary information form and/or sales contract has been created for wholesale and/or resale orders, the SELLER reserves the right to cancel the order and not deliver it. For wholesale and/or resales, the SELLER can also be contacted via info@null.coffee or the SELLER phone number specified on the website.

6. RIGHT OF WITHDRAWAL

6.1. BUYER; If the product is stored under appropriate storage conditions, its packaging and box are unopened, within 14 (fourteen) days from the delivery of the product subject to the contract to the person/organization at the address indicated by him/her, without assuming any legal or criminal liability and without giving any justification, provided that the SELLER is notified. may exercise the right of withdrawal. BUYER, 4.4 of this Form. is obliged to cover the cost of return, not exceeding the delivery costs of the product specified in the article and in the Form. However, if the product delivered to the BUYER is defective within the scope of the relevant legislation, the BUYER will not be held responsible for the costs of return, and the return costs will be covered by the SELLER. By accepting this Form, the BUYER accepts in advance that he has been informed about the right of withdrawal.

6.2. In order to exercise the right of withdrawal, a notification must be made by registered mail, fax, telephone or e-mail to the SELLER's address stated above within 14 days and the product(s) must be undamaged as it reaches the BUYER. If the right of withdrawal is exercised, it is mandatory to return the copy of the cargo delivery report stating that the product/products delivered to the BUYER were sent to the SELLER and the original invoice to the SELLER. The cost of the product(s) will be refunded to the BUYER within 10 days following the receipt of these documents. If the right of withdrawal is exercised within 14 days, the product(s) will be returned to the SELLER by the BUYER by cargo, and in this case the shipping fee belongs to the SELLER and the BUYER. However, if the product delivered to the BUYER is defective within the scope of the relevant legislation, the BUYER will not be held responsible for the costs of return, and the return costs will be covered by the SELLER.

If this right is used;

a) Invoice of the product delivered to the third party or the BUYER,

b) Return form,

c) The products to be returned must be delivered complete and undamaged, including their box, packaging and standard accessories, if any.

d) The SELLER is obliged to return the total price and the documents that put the buyer into debt to the BUYER within 10 days at the latest after receiving the notice of withdrawal.

e) If there is a decrease in the value of the goods or a return becomes impossible due to a reason arising from the BUYER's fault, the BUYER is obliged to compensate the SELLER's damages in proportion to the fault.

6.3. The right of withdrawal cannot be used in the following cases:

a) In accordance with paragraph 2/ğ of Article 2 of the "Distance Contracts Regulation", which came into force after being published in the Official Gazette dated 27.11.2014 and numbered 29188, "Withdrawal in Distance Contracts regarding the delivery of daily consumption items such as food and beverages to the consumer's residence or workplace within the framework of the seller's regular deliveries" "There is no right."

b) The right of withdrawal cannot be exercised in the contracts/goods and services listed in Article 15 of the Distance Contracts Regulation, which came into force after being published in the Official Gazette dated 27.11.2014 and numbered 29188.

c) The decrease in the value of the goods received by the BUYER or the existence of a reason that makes the return impossible does not prevent the exercise of the right of withdrawal. However, the ORDERER/BUYER accepts and declares to compensate the SELLER for the decrease in the value of the goods resulting from his own fault.

7. OTHER PROVISIONS

7.1. BUYER declares that he/she has read and informed the preliminary information regarding the basic characteristics of the Product subject to sale, sales price and payment method and delivery in this Form and has given the necessary confirmation in writing.

7.2. BUYER, SELLER's name, title, full address, telephone and other access information. Basic characteristics of the service subject to the contract, sales price including taxes, payment method, all preliminary information regarding the service subject to sale and the exercise of the right of "withdrawal" and the exercise of this right. They are understood about how to use it, the official authorities to whom they can submit their complaints and objections, and all the rights and obligations brought by the Contract, that they have been informed by the SELLER in accordance with the internet environment and Law No. 6502, that they have accurate and complete information on these issues, and that they confirm this preliminary information electronically. accepts, declares and undertakes that he/she has done so and subsequently ordered the service.

7.3. The Information Text, Explicit Consent Text, Privacy Policy, Information Security Text, Cookie Policy, Commercial Electronic Message Text, User Agreement, Preliminary Information Form, Delivery Return Form and the invoice issued upon the order placed by the BUYER on the Site are integral parts of the Agreement. .

8. COMPLAINT AND COMPETENT COURT

8.1. BUYER can reach SELLER through the communication channel below regarding the problems experienced by SELLER during or after shopping from the Site.

Phone: +90 216 324 8900

Email: info@null.coffee

8.2. The BUYER may submit his/her complaints and objections to the consumer problems arbitration committee or consumer court in the place where the consumer resides or where the consumer transaction is made, within the monetary limits determined by the Ministry of Industry and Trade of the Republic of Turkey in December every year.

Consumers may notify our Company (SELLER) of their requests and complaints, if any, regarding the Product(s) subject to the Contract, verbally or in writing. The happiness of our customers is important to us. Our company meticulously evaluates justified demands and complaints and resolves them as soon as possible.

Consumers, if they wish, may apply to the Provincial and District Consumer Arbitration Committees in their or the SELLER's place of residence (where the residence is located) regarding their requests and complaints that cannot be resolved, within the monetary limits determined and announced every year, or to the Consumer Courts in cases exceeding the monetary limits. .

This Preliminary Information Form has been read and accepted by the Customer electronically.